Remoplus Reviews

Called tech support line. ringing... ringing... no answer- saying they are busy and to send an Email.
Send an Email. 4 days after- NO REPLY or acknowledgement. After I called back again they asked me to send an email for a call appointment, one of the agent told me we have a spot tomorrow from 4pm to 5pm I told him no problem I will be waiting for your call, the day after no call I did the same after 5 times calling they didn't call me back they didn't care, very poor customer service, the quality of the doorbell remo plus S is very poor and if something happen you will contact them and at the end you will give up and ended up by return it and if your purchase the item after one year just throw it in the garbage they will not assist you with nothing.

PC Magazine must have had an OFF day, when they rated this product. Everything went fine until I tried to connect doorbell to the internet. You cannot get a live person and the web site is busy and can't help. I left a message, but nobody has emailed or called. It might work well, but I may never know!!

If I could give a negative star I would. Just a waste of time and money. Doesn't stay connected, then has to be reset. The app never works. Keeps saying password is wrong when it's saved on my Password registration. I've never received a password rest once. 100% pure junk. Will be filing a claim with the BBB and a SC100 in court. Your products are fraudulent.

Remo plus, answer your phone, you cannot get covid by phone contact. I need help with last step to get my doorbell to work. all installed just one step I need help with.

Poor costumer service. Had many problems with the device. Would never buy a remo again.

Great service and great product

I think the idea of an over the door camera is a very innovative and timely idea; with that said, let me just point out that while I was very excited to receive my unit and begin using it, it's performance is somewhat lackluster. To be more specific, it seems to take a number of seconds upon initial activation before it's focus and clarity are stabilized; which could prove to be detrimental to the user in a potentially compromising situation. I may have some suggestions for some future improvements; if it turns out that you are interested, I would certainly welcome your inquiries. I would also like to point out that it would be an honor and a privilege to assist in any future product testing to fine tune and make ultimately better your timely and innovative product. Thank you for valuing my opinion, looking forward to a new and improved relationship; God bless; and Godspeed.

I love it. I get the alert first on the Chime before my phone

great product, when I had issues company was very responsive and helpful.

I’m buying a ring